Knaw's vignettes

A LiveJournal refugee posting short self-made videos on no particular theme, all in high definition and with transcripts where possible.

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Revenge of the rant.

Transcription:

"Yesterday, Monday, you may have seen a rant that I recorded on Saturday about the Royal Mail after getting a Special Delivery letter.

"And I found out what it was today, I managed to go this morning, and it was T In The Park tickets. Now, I got a confirmation e-mail at ten to two this afternoon saying my tickets should arrive in the next couple of days. So they e-mailed me basically after, well after they’d dispatched it.

"So at least it’s not bad news. I mean, we were thinking maybe it’s a jury citation, maybe it’s something important like that. But, er, I’m glad the T In The Park tickets have arrived. I’ll be… probably be covering that subject a bit more in video blogs in the near future, so I won’t go too much into it here.

"So, I feel that my rant still stands about the service from the Royal Mail. However, it wasn’t bad news in the end as I’d expected.

"Carry on."



A right royal rant.

Update: this video was recorded on Saturday 12/05/2012, I’ve managed to pick up the letter since then, and you’ll get to find out tomorrow what it was. However, I feel that my Royal Mail rant still stands.

Transcription:

"I received a card from the Royal Mail today. Apparently I have a Special Delivery letter where a signature is required, and it’s waiting for me at my local delivery office.

"I haven’t ordered anything so what the Hell is going on? If, I mean, if it’s that important, give me a phone call, let me know what’s going on.

"This is Saturday, and according to the back, I have to wait forty-eight hours before collecting it, and even once the forty-eight hours have gone by, how am I going to manage to stick to these timetables?*

"You know, I’m working all week. The only practical day is going to be Wednesday, so basically I have to wait Sunday, Monday, Tuesday, Wednesday, four days to collect it in this location which is bad enough to get to if you don’t drive, because there are no buses go up to there. You have to stop and get off, and it’s about a ten- or fifteen-minute walk away.

"So, you know, to the Royal Mail, I think you should think about people. You know, I think you should not only stick to your own timetable, actually have a think about people that work for a living, during business days and cater for them. After all, we’re paying you, not the other way round."

* Monday, Tuesday, Thursday, Friday: 08:00 to 13:00. Wednesday 08:00 to 20:00. Saturday: 07:30 to 14:00.

Carry on.

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